Privacy Policy
Last updated: 1 May 2026
HolyBorneo.my (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
We may collect:
- Name
- Contact number
- Email address
- Billing and shipping address
- Order history
- IP address and browser information
- Payment-related information processed securely through Stripe
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and notifications
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Send promotional emails if consent is provided
Payments are processed securely via Stripe. We do not store your full credit/debit card information on our servers.
Shipping information may be shared with Pos Malaysia / Pos Laju solely for order fulfillment and delivery purposes.
We implement reasonable security measures to protect your information against unauthorized access, disclosure, or misuse.
Our website may use cookies to:
- Remember shopping cart contents
- Improve browsing experience
- Analyze website traffic
- Support login and account functionality
You may request access, correction, or deletion of your personal data by contacting us.
We may use third-party services including:
- Stripe
- Shipping and logistics providers
We may update this Privacy Policy from time to time without prior notice.
